faq

Frequently asked questions

Shipping Policy


Each order is thoughtfully packaged with eco-freindly shipping supplies in order to try to do our part to help reduce plastic waste. Due to COVID-19 our shipping carriers are experiencing delays, please be patient with us. USPS domestic with in the US: First Class & Priority Mail, 1-3 Business days. Free standard shipping on US orders over $50 USPS International: Priority Mail International 6-10 Business days First-Class Package International Service, varies by country International shipping rates may vary. Kindly note that milda apothecary is not responsible for your destination country’s duties and tariffs, or delays due to international customs issues. We recommend reviewing your country's local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.




Return & Exchange Policy


Each of our products are made by hand with intention in a time-honored manner. As such we cannot offer the same kind of return policy as mass produced brands. Please contact us for questions or concerns.